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Estimating performance form capabilities in business process improvement
Nicholds, Boyd A.; Mo, John P. T. - In: Business process management journal 22 (2016) 6, pp. 1099-1117
Persistent link: https://www.econbiz.de/10011591055
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How quality reporting reduces accountability deficit and overload
Han, Yousueng; Tang, Shui Yan - In: Public management review 24 (2022) 12, pp. 2079-2100
Persistent link: https://www.econbiz.de/10013417219
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A critical analysis of Lean approach structuring in hospitals
Curatolo, Niccolo; Lamouri, Samir; Huet, Jean-Charles; … - In: Business process management journal 20 (2014) 3, pp. 433-454
Persistent link: https://www.econbiz.de/10010384785
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A theoretical framework for requirements engineering and process improvement in small and medium software companies
Kabaale, Edward; Kituyi, Geoffrey Mayoka - In: Business process management journal 21 (2015) 1, pp. 80-99
Persistent link: https://www.econbiz.de/10010506966
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A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef; Liu, Fei - In: Business process management journal 20 (2014) 6, pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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Six Sigma model of transfer of development capability
Myszewski, Jan M. - In: Business process management journal 23 (2017) 4, pp. 857-872
Persistent link: https://www.econbiz.de/10011723301
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The impact of middle management commitment on improvement initiatives in public organisations
Alhaqbani, Abdullah; Reed, Deborah M.; Savage, Barbara M.; … - In: Business process management journal 22 (2016) 5, pp. 924-938
Persistent link: https://www.econbiz.de/10011609762
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Leadership for change : proposed organizational development by incorporating systems thinking and quality tools
Arif, Seema - In: Business process management journal 22 (2016) 5, pp. 939-956
Persistent link: https://www.econbiz.de/10011609767
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Measuring business process management using business process orientation and process improvement initiatives
Devika Nadarajah; Sharifah Latifah Syed A. Kadir - In: Business process management journal 22 (2016) 6, pp. 1069-1078
Persistent link: https://www.econbiz.de/10011590941
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Fuzzy model on selecting processes in business process reengineering
Hakim, Amin; Gheitasi, Majid; Soltani, Farzad - In: Business process management journal 22 (2016) 6, pp. 1118-1138
Persistent link: https://www.econbiz.de/10011591064