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Business process re-engineering in healthcare management : a case study
Bertolini, Massimo; Bevilacqua, M.; Ciarapica, F. E.; … - In: Business process management journal 17 (2011) 1, pp. 42-66
Persistent link: https://www.econbiz.de/10008987235
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Process performance indicators in redesigning the patient care process
Gospodarevskaya, Elena; Churilov, Leonid - In: Business process management journal 17 (2011) 6, pp. 1012-1038
Persistent link: https://www.econbiz.de/10009409760
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A critical analysis of Lean approach structuring in hospitals
Curatolo, Niccolo; Lamouri, Samir; Huet, Jean-Charles; … - In: Business process management journal 20 (2014) 3, pp. 433-454
Persistent link: https://www.econbiz.de/10010384785
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Achieving impact with clinical process management in hospitals : an inspiring case
Rohner, Peter - In: Business process management journal 18 (2012) 4, pp. 600-624
Persistent link: https://www.econbiz.de/10009582494