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A value chain development model for the public sector

Cardoso, Anne; Silva, Thais Fernanda Bueno da; Takagi, … - In: Business process management journal 28 (2022) 5/6, pp. 1229-1250

Persistent link: https://www.econbiz.de/10013455026

Process based archival descriptions : organizational and process challenges

Sundberg, Hakan P. - In: Business process management journal 19 (2013) 5, pp. 783-798

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Improving the efficiency of public administrations through business process reengineering and simulation : a case study

Rinaldi, Marta; Montanari, Roberto; Bottani, Eleonora - In: Business process management journal 21 (2015) 2, pp. 419-462

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Inter-organizational business process verification in public administration

Corradini, Flavio; Polini, Andrea; Re, Barbara - In: Business process management journal 21 (2015) 5, pp. 1040-1065

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Effectiveness of QFD in a municipal administration process

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E-government

Affisco, John F. (contributor); … - 2006

Electronic government (e-government) involves providing service to citizens, businesses, and government agencies electronically. The scope of this e-book on e-government is to provide an insight to research that is being undertaken in the e-government area. After a vigorous review process, we...

Persistent link: https://www.econbiz.de/10012673374

Open process innovation : the impact of personnel resource scarcity on the involvement of customers and consultants in public sector BPM

Niehaves, Bjoern - In: Business process management journal 16 (2010) 3, pp. 377-393

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Business process reengineering in UAE public sector: a town planning case study

Hesson, Mihyar; Al-Ameed, Hayder; Samaka, Muhammad - In: Business process management journal 13 (2007) 3, pp. 348-378

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Recent advances in e-service in the public sector : state-of-the-art and future trends

Hassan, H. S.; Shehab, E.; Peppard, J. - In: Business process management journal 17 (2011) 3, pp. 526-545

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BPR complementary competence : definition, model and measurement

Kassahun, Asmare Emerie; Molla, Alemayehu - In: Business process management journal 19 (2013) 3, pp. 575-596

Persistent link: https://www.econbiz.de/10009765527

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