This paper provides an overview of how social services are organised in European Union countries. With a special focus on Spain and countries with federal or semi-federal organisation, the paper starts by analysing social services from a legal perspective. It provides a comparative perspective...

This paper sets out the OECD’s assessment of the information technology (IT) systems for social services used by the public administration in Spain. It shows that large disparities exist between and within regions in the use of IT tools. The lack of unified systems and the different ways to...