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This paper examines whether the chances of job placements improve if unemployed persons are counselled by caseworkers who belong to the same social group, defined by gender, age, education, and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their...
Persistent link: https://www.econbiz.de/10005661934
We evaluate a randomized experiment of a statistical support system developed to assist caseworkers in Swiss employment offices in choosing appropriate active labour market programmes for their unemployed clients. This statistical support system predicted the labour market outcome for each...
Persistent link: https://www.econbiz.de/10005791560
In many countries, caseworkers in a public employment office have the dual roles of counselling and monitoring unemployed persons. These roles often conflict with each other leading to important case-worker heterogeneity: Some consider providing services to their clients and satisfying their...
Persistent link: https://www.econbiz.de/10005791568