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~isPartOf:"CESifo Working Paper"
~isPartOf:"Climate policy"
~isPartOf:"International journal of hospitality management"
~person:"Chan, Suk Ha Grace"
~subject:"Justice"
~subject:"Welt"
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When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
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