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Effect of emotional labour on emotional exhaustion : a study of retail sector in India
Gupta, Bindu; Mishra, Sita - In: International journal of Indian culture and business … 4 (2011) 1, pp. 73-87
Persistent link: https://www.econbiz.de/10008907652
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Customer experience management through emotional connection : an Indian perspective
Mahapatra, Sabita; Mahapatra, Siba Sankar - In: International journal of Indian culture and business … 3 (2010) 3, pp. 323-332
Persistent link: https://www.econbiz.de/10003982932
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Customer delight and mood states : an empirical analysis in Indian retail context
Chamola, Pankaj; Tiwari, Prakash - In: International journal of Indian culture and business … 8 (2014) 4, pp. 543-554
Persistent link: https://www.econbiz.de/10011282817
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Impact of relational collectivism on impulse buying for others
Khanna, Monica; Karandikar, Manisha - In: International journal of Indian culture and business … 7 (2013) 4, pp. 589-604
Persistent link: https://www.econbiz.de/10010254116
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Revisiting emotional intelligence : from the realms of ancient Indian wisdom
Mehta, Nikhil K. - In: International journal of Indian culture and business … 10 (2015) 1, pp. 42-59
Persistent link: https://www.econbiz.de/10011500569
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Effect of gender, age and work experience on emotional intelligence in Indian perspective
Mishra, Priti Suman - In: International journal of Indian culture and business … 8 (2014) 1, pp. 54-68
Persistent link: https://www.econbiz.de/10010400976
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Influence of socio-demographic factors in doctor-patient communication in India
Mehra, Payal - In: International journal of Indian culture and business … 8 (2014) 3, pp. 387-412
Persistent link: https://www.econbiz.de/10010401579
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Managing role stress through emotional intelligence : a study of indian medico professionals
Singh, Sanjay Kumar; Singh, Shailendra - In: International journal of Indian culture and business … 1 (2007/08) 4, pp. 377-396
Persistent link: https://www.econbiz.de/10003737481
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Effect of emotional intelligence on work stress : a study of Indian managers
Chhabra, Bindu; Mohanty, R. P. - In: International journal of Indian culture and business … 6 (2013) 3, pp. 300-313
Persistent link: https://www.econbiz.de/10009741881
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Developing a scale for measuring ability-based emotional intelligence in Indian context
Gupta, Vishal; Singh, Shailendra - In: International journal of Indian culture and business … 6 (2013) 3, pp. 274-299
Persistent link: https://www.econbiz.de/10009741896