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With public services such as health and education, it is not straightforward for consumers to assess the quality of provision. Many such services are provided by monopoly not-for-profit providers and there is concern that for-profit providers may increase profit at the expense of quality. This...
Persistent link: https://www.econbiz.de/10011761563
Should principals explain and justify their evaluations? Suppose the principal's evaluation is private information, but she can provide justification by sending a costly cheap-talk message. If she does not provide justification, her message space is restricted, but the message is costless. I...
Persistent link: https://www.econbiz.de/10010361447
This paper reviews experimental studies that investigate the effects of communication on be-havior in organizational … research that tests whether com-munication can help to overcome coordination failure within organizations, and (b) studies that … analyze the role of communication in alleviating problems arising from information asym-metries at the workplace. The evidence …
Persistent link: https://www.econbiz.de/10012174702
In today's business environment, team work is omnipresent. But might teams be more prone toward non-compliance with laws and regulations than single individuals despite imminent neg-ative consequences of uncovering misconduct? The recent prevalence of corporate delinquencies gives rise to this...
Persistent link: https://www.econbiz.de/10012064889
We develop a theory of conversations. Two agents with different interests take turns choosing the topic of the conversation. Talking about a single topic allows them to delve deeper, making the conversation more informative (or enjoyable). To capture this dynamic, we assume that the marginal...
Persistent link: https://www.econbiz.de/10013543005
We investigate how heterogeneous social preferences affect the communication of painful information in social …
Persistent link: https://www.econbiz.de/10014564280
This study evaluates the effectiveness of contracting out mandatory publicly provided counselling and training for long …-term unemployed in Flanders (Belgium) to private for-profit and non-profit organisations (FPOs and NPOs). A multivariate transition …
Persistent link: https://www.econbiz.de/10011376342
In cases of conflict of interest, people can lie directly about payoff relevant private information, or they can evade the truth without lying directly. We analyse this situation theoretically and test the key predictions in an experimental sender-receiver setting. We find senders prefer to...
Persistent link: https://www.econbiz.de/10012619270
Remote work arrangements and increased virtual communication are commonplace. Particularly in organizations, virtual … communication has become an essential tool for collaboration and exchanging information. Virtual communication channels, such as … text or video messages, provide different levels of human presence compared to face-to-face communication. Given that human …
Persistent link: https://www.econbiz.de/10014528213
International comparisons show that the reasons why e-government development in Germany does not occupy the desired "top spot" in rankings lie primarily in the inadequate provision of online services with little corresponding user orientation. In order to provide better and faster public...
Persistent link: https://www.econbiz.de/10013540686