ratings post-creation and propose that review updates can benefit consumers, businesses, and platforms. …This study documents the existence and prevalence of the “review updating” phenomenon, where consumers change the … ratings and content of their existing reviews, and examines its implications for platforms and businesses. Using both primary …

-commerce platform. Our research design is based on a field experiment which randomizes the salience of ad disclosure to consumers, and a … suggest that consumers dislike search advertising in our setting, but quality certificates mitigate this aversion and increase …