The subject of this case study, Wiener Linien GmbH & Co KG, is the biggest company in Austrian local and regional transport sector. As a formally independent enterprise under private law and owned by the city, it has been the sole provider of local public passenger transport services in the City...

In the last two decades there has been a strong drive by the EU-Regulation of liberalizing the service delivery of Services of General Economic Interest. Public enterprises are under pressure to be more market-orientated. In Germany there has been a long tradition that public enterprises are...