Italian Abstract: L’impiego di sistemi di intelligenza artificiale (IA) nell’intermediazione mobi-liare è oggetto di un intenso dibattito istituzionale volto ad analizzarne opportunità e rischi per investitori e operatori di mercato. Nel presente lavoro, dopo aver delineato le principali...

Robo advice has moved its first steps in the Anglo-Saxon countries and is now rapidly gaining market share at a global level. The phenomenon fueled a growing and still not conclusive institutional debate about potential benefits and risks to financial consumers, based also on investors’ biases...

The ongoing institutional debate wonders whether robo advice may potentially bridge the advice gap, by reaching both ‘underserved' and ‘excluded' investors, who are unable to fully access the service. The present work aims to investigate the factors that may trigger both potential and actual...