In this article, we apply the organizational architecture theory to the total quality management (TQM) to understand the complexity and the mechanisms of its working and its efficiency. We show that the role played by TQM in the value creating requires a profound analysis of the profits and the...

To address a gap in the literature that deals with official quality labels, the article proposes a methodology for analysis and a conceptual framework that are subsequently applied to two such quality labels from the south west region of France : ‘Volaille Fermières des Landes’ and...

The objective of this article is to present the theory of structuring ( A. Giddens) through a plural approach. Indeed, this sociology defines a duality of the structure, matrix through which the social systems are produced and reproduced in and for the collective action: the structural...

(VF)Les Technologies de l’Information et de la Communication (TIC) se sont développées, en particulier les intranets RH. L’objet de cet article est de répondre à la question suivante:un intranet peut-il être un outil de contrôle des pratiques de GRH de l’encadrement intermédiaire?...

(VF)Après la vague d’information, les normes ISO 9000 constituent sans aucun doute l’effort organisationnel le plus important ces dix dernières années permettant de rendre visibles les savoirs de l’entreprise. Mais on sait encore peu de choses sur les conséquences de cette codification...

The aim of this paper is to study the implementation and the effectiveness of self-managing teams in a huge industrial plant. We suggest a language-based approach for analysing the dynamic of these teams. We underline, indeed, that the main consequences of the implementation of self-managing...

This article proposes a taxonomy of the conventional forms of coordination of the action based on the progressive weakening of their interpretability. After having proposed to weaken the load of rationality contained in the Lewis\'s convention, defined like Common Knowledge, one proposes to...

The plane production constraints, and more particularly an international multisite constraints, raise a strong question of productive and cognitive coordination of a complex technical product. This question treates the coordination, the design and the realization of the subsets and the...

From a voluntary production, free software fulfil to be broadly diffused on the market side. The commercial success of these software is attented by an active participation in their development from a large number of firms. We explain this participation by the opportunities of free software...

This paper analyzes the strategies of internationalization of the automotive First Tier Suppliers (FTS). The developments of the modular production in the car industry induce an evolution of the vertical relationships which explain, at the same time, the interest and the forms of the...