//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"California management review"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Dynamic customer value cocreat...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Cognition
1
Complaint management
1
Customer satisfaction
1
Dienstleistungsqualität
1
Kognition
1
Kundenzufriedenheit
1
Service quality
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Lu, Zhi
1
McColl-Kennedy, Janet R.
1
Patterson, Paul G.
1
Smith, Amy K.
1
Published in...
All
California management review
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
15
The journal of services marketing
14
Journal of business research : JBR
13
European Journal of Marketing
12
Journal of retailing
11
Journal of service research : JSR
11
European journal of marketing : EJM
10
Journal of Services Marketing
10
Journal of Service Management
9
Journal of marketing research : JMR
9
Journal of service research
9
Marketing Science
8
Psychology & marketing
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of service management
7
Australasian marketing journal
6
Journal of Business Research
6
Journal of advertising research
6
International journal of forecasting
5
Journal of Service Theory and Practice
5
Journal of retailing and consumer services
4
International Journal of Forecasting
3
International journal of service industry management : IJSIM
3
Journal of marketing management : MM
3
Journal of marketing research
3
Journal of service theory and practice : JSTP
3
Journal of the Academy of Marketing Science
3
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
2
Journal of marketing
2
Journal of the Market Research Society : JMRS
2
Australian Journal of Management
1
Business horizons
1
Customer engagement : contemporary issues and challenges
1
Energy Policy
1
Energy policy
1
European Journal of Operational Research
1
From Little's law to marketing science : essays in honor of John D.C. Little
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer rage : triggers, tipping points, and take-outs
Patterson, Paul G.
;
McColl-Kennedy, Janet R.
;
Smith, Amy K.
- In:
California management review
52
(
2009/10
)
1
,
pp. 6-28
Persistent link: https://www.econbiz.de/10003960175
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->