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~isPartOf:"Challenges in information technology management : [proceedings ... International conference of information management (ICITM 2007) organized in January 2007 Hong Kong ...]"
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Challenges in information technology management : [proceedings ... International conference of information management (ICITM 2007) organized in January 2007 Hong Kong ...]
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CRM project management in the service industry in Hong Kong
Man, Chi Wah
;
Leung, Hareton
- In:
Challenges in information technology management : …
,
(pp. 161-167)
.
2008
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