This article co-authored with the Agency for Healthcare Research and Quality, examines the distinct and complementary roles practice facilitators and care managers play in redesigning and improving primary care delivery. Practice facilitators coordinate practice quality improvement and redesign...

This paper examines how the HITECH Act could be harnessed to help practices implement technology and support key principles of the PCMH.

This brief offers strategies for decision makers for the patient-centered medical home to respond to and reflect the goals, preferences, and needs of patients and their families. Patients' involvement in the medical home should take place on three levels: (1) engagement in their own care, (2)...