effect of healthcare service quality dimensions on patient satisfaction, which is essential for hospital administrators and …Patient-centered care has become a key driver in recent healthcare reform. Meanwhile, healthcare consumers have become … healthcare service quality and patient satisfaction. This paper aims to assess the dimensions of the patient-perceived healthcare …

leading to exhaustion and potential employee turnover. This study examines the effect of workplace bullying on turnover … bullying is vital in connection with the turnover intention. This shows a bullied employee leave the organisation while …

since the initial cost was considered greater than treating the patient outside hospital facilities. These variables should … derived from the hospital's own internal contracting process which generates retention costs of medical personnel and costs of … decision of carrying out a process that could deteriorate the patient's health or her/his critical situation, making the total …

transformational leadership impact on healthcare workers' innovative behavior; the findings highlight the importance of hospital … innovative behavior, In addition, Hospital leaders should focus on fostering a workplace that encourages innovation, motivates …

established that human capital management dimensions (training and development, mentoring, employee relations, coaching, job … design and career development) are significant predictors of employee engagement. Surprisingly, career development and …

services had an impact on overall patient satisfaction. The level of patient satisfaction was high across all domains examined … recommended that these precautions be maintained until the COVID-19 pandemic has passed. Patient satisfaction measurements give … managers a more responsive system of health care delivery in response to patient wants and desires. The paper investigates the …

factors of Hospital Performance (HP), in their respective constructs. The significance of this model is that it has logically … which can be used to improve hospital performance and efficiency. …