-order construct. Full-service restaurants need to be conscious of servicescape elements to maintain an acceptable level of crowding …Restaurant servicescape domain consists of physical and social aspects. Surprisingly, both aspects have been studied … independently. This study aims to investigate the unanimous effects of servicescape on consumer behaviour in a full-service context …

customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and …

In the past few years there has been a remarkable surge in demand for robot service restaurants. However, as both the … technology and the concept of such restaurants are relatively new, there is a limited understanding of how consumers would react … the customer experience during the visit to the restaurants. …

a meaningful perception of population opinion about performance of healthcare system. To study the impact of COVID-19 …

This article seeks to reveal the most important elements of the physical and social servicescape in determining … masks, maintain social distance and other COVID-19 containment measures had a profound impact on the role of servicescape … basis for the research. The study reveals that social servicescape factors were more important than physical servicescape …

restaurants. However, the question remains as to how managers should best combine the five senses to satisfy customers. More … traditional restaurants, this study proposes a model for satisfying customers. In addition, it aims to leverage methodologies that … study hypotheses were tested on a sample of 525 Indonesians who dined at traditional restaurants. Data analysis was …

toward quick-service restaurants, restaurant patronage intentions, food purchasing decisions, food consumption satisfaction …, restaurant attachment, repurchase intention, and positive word of mouth in South African quick-service restaurants. The research …