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Conceptualization of SMEs' business resilience : a systematic literature review
saad, Muhammedamin Hussen; Hagelaar, Geoffrey; Velde, … - In: Cogent business & management 8 (2021) 1, pp. 1-33
Attention for business resilience research in the academic world has increased considerably, despite fragmented … resilience of SMEs in a highly vulnerable setting (i.e., developing countries), as the nature of this settings requires … resilience research attention (in terms of rate of recurrence and complexity of disruptions). We deployed a well …
Persistent link: https://www.econbiz.de/10012643073
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The effect of humility on emotional and social competencies : the mediating role of judgment
Hendijani, Rosa; Sohrabi, Babak - In: Cogent business & management 6 (2019), pp. 1-16
Leadership competencies are important contributing factors of successful performance among leaders. As theory suggests, humility can have a significant effect on building emotional and social competencies. In this study, we examine the effect of humility on competencies both directly and...
Persistent link: https://www.econbiz.de/10012114520
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Does authentic leadership influences performance of individuals in presence of trust and leader member exchange : an evidence from health care sector
Khan, Hafiz Ghufran Ali; Khan, Muhammad Anwar; Ali, … - In: Cogent business & management 9 (2022) 1, pp. 1-15
Authentic leadership is attracting the researcher's interest since last decade. For the first time, this research examines the employee-centered aspect of authentic leadership, trust, leader member exchange (LMX) and individual performance with sequential mediation approach. Data were collected...
Persistent link: https://www.econbiz.de/10014437252
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Service failure handling and resilience amongst airlines in Nigeria
Awa, Hart Okorie; Nwobu, Chigbo A.; Igwe, Sunny R. - In: Cogent business & management 8 (2021) 1, pp. 1-22
Organizations build competitive advantage via managing, and learning from, service failure cases. Proficient complaint handling depends on the operator’s strategic position to timely anticipate and respond to customer dynamics in terms of what interests them amidst disgusts. Therefore, this...
Persistent link: https://www.econbiz.de/10012663781
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Understanding the linkage between abusive supervision and counterproductive work behavior : the role played by resilience and psychological contract breach
Sabir, Muhammad Rizwan; Muhammad Bilal Majid; Muhammad … - In: Cogent business & management 11 (2024) 1, pp. 1-15
research has also tested Resilience as a moderator-mediator between abusive supervision and the two forms of psychological … psychological contract breach between Abusive supervision and counterproductive work behavior was insignificant. Resilience resulted … resilience. Data was collected from 350 civil servants in Punjab and analyzed using SPSS and AMOS. Results showed abusive …
Persistent link: https://www.econbiz.de/10014529329
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Autonomy and feedback on innovative work behavior : the role of resilience as a mediating factor in Indonesian Islamic banks
Suhandiah, Sri; Suhariadi, Fendy; Yulianti, Praptini; … - In: Cogent business & management 10 (2023) 1, pp. 1-17
to achieve that. In order to evaluate 258 first-line managers from five regional and private Islamic banks in Indonesia … innovative behavior at work. Resilience, autonomy, flexibility, and feedback are also significantly associated; however, feedback … has not been linked to innovative work behavior. This study may be helpful to Islamic banking managers and specialists who …
Persistent link: https://www.econbiz.de/10014467475
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The influence of career commitment on subjective career success in the context of media industry : mediating role of career resilience
Bhawna; Sharma, Sanjeev Kumar; Shah, Mohd Asif - In: Cogent business & management 11 (2024) 1, pp. 1-15
journalism industry employees. Additionally, it investigates the mediating role of career resilience behavior while anchoring its … resilience variable. The implications derived from this study are pertinent for the media journalism sector. It underscores the …
Persistent link: https://www.econbiz.de/10014533539
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Fall and redemption : monitoring and engaging in social media conversations during a crisis
Canhoto, Ana Isabel Domingos; Vom Lehn, Dirk; Kerrigan, … - In: Cogent business & management 2 (2015), pp. 1-16
Social media content can spread quickly, particularly that generated by users themselves. This is a problem for businesses as user-generated content (UGC) often portrays brands negatively and, when mishandled, may turn into a crisis. This paper presents a framework for crisis management that...
Persistent link: https://www.econbiz.de/10012036517
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The effect of technology adaptation and government financial support on sustainable performance of MSMEs during the COVID-19 pandemic
Kurniawan; Maulana, Agung; Yusuf Iskandar - In: Cogent business & management 10 (2023) 1, pp. 1-23
By observing 1026 samples of Indonesian MSMEs, this study tries to explain the effect of technology adaptation, innovative financial practices, and financial policy-related factors on sustainable financial performance and the survival-recovery of MSMEs during the Covid-19 pandemic. Data were...
Persistent link: https://www.econbiz.de/10014466952
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Imported or locally made products? : building customers' resilience to negative word of mouth (NWOM) about locally made products ; mediation of message quality in Tanzania
Ismail, Ismail J. - In: Cogent business & management 9 (2022) 1, pp. 1-19
The purpose of this study is to determine the effect of word of mouth (WOM) attributes on the resilience of customers … (user). Further, available literature has not sufficiently connected the attributes of WOM with resilience to NWOM when … influence the message quality, and that message quality influences the resilience of NWOM about locally made products …
Persistent link: https://www.econbiz.de/10014429642