Tam, C. M.; Deng, Z. M.; Zeng, S. X.; Ho, C. S. - In: Construction Management and Economics 18 (2000) 4, pp. 437-446
With mandatory implementation of the ISO 9000 quality system by the Housing Authority in Hong Kong, most construction firms there now claim to have initiated quality systems in their processes as defined in their quality manuals. In addition, an objective quality measuring yardstick, the...