The productivity paradox has sparked a great deal of research during the past three decades. Unfortunately, neither the results of empirical research nor the theoretical explanations for the paradox provide a convincing answer to whether investments in information and communication technology...

We discuss ICT for Open Innovation (OI) from a capabilities perspective. We distinguish two types of capabilities for OI: strategic, which need to be developed so that the organization can take advantage of an OI strategy proactively, and operational for the efficient implementation of OI...