Purpose: While e-commerce in general has been growing rapidly for years, food e-commerce is lagging behind in Germany. The common approach of using traditional logistics systems and fulfilment concepts does not lead to long-term success. Con-sidering this problem, success factors are needed as a...

Purpose: Industry 4.0 provides significant potentials for companies. Despite the promising opportunities, companies, especially SME, are still hesitant to implement new technologies. The main reasons are far-reaching changes with respect to the socio-technical dimensions causing risks that are...