Using fourteen years of data on Dutch consumers' trust in financial institutions, we find that financially literate consumers are more likely to trust banks, insurance companies and pension funds, and the competence and integrity of the managers of these institutions. This holds both for...

Using three waves of a customised survey among Dutch households, this paper studies the variation in people's views on inflation. Based on a range of panel regressions, we find that accurate perceptions of recent price changes are an important determinant of the accuracy of next-year inflation...

Trust in financial institutions is widely considered important. However, a clear overview of studies on the drivers of trust is missing. We intend to fill this gap in the literature. After discussing why trust in financial institutions is important, we turn to its measurement, where we...

In this online replication study we investigate if the pain of paying in cash – as opposed to paying by cards – can curb impulsive urges to purchase unhealthy or ‘vice' products. This effect was found by Thomas et al (2011) when comparing the payment instruments cash and credit card. We...

Trust in the European Central Bank (ECB) is vital. Although it is important to study its level, drivers and effects especially in turbulent times, little is known about trust in the ECB during the COVID-19 pandemic. We use the pilot data from the ECB Consumer Expectations Survey during 2020-2021...

Using two large-scale surveys among households, we examine the drivers of trust in banks, insurance companies, BigTechs, and other people in the United States and the Netherlands, and analyse whether the COVID-19 pandemic has affected public trust. Our results suggest that the COVID-19 pandemic...

Little is known about the impact of high inflation on public trust. Using a survey in the Netherlands, we find that the recent increase in inflation is associated with a decline in trust in the Dutch central bank and Dutch politics. The higher individuals’ perceived inflation is and the harder...

In the wake of the financial crisis, several countries are to ban commission payments to improve the quality of financial advice. This paper investigates the potential impact of commission bans on the source and quality of financial advice. To this end, we extend Inderst and Ottaviani's (2012)...

Governments often find it hard to pursue economic reforms, even if they will eventually benefit a majority of voters. The literature is inconclusive about the drivers of public acceptance of reforms. While some scholars stress the role of economic interests, dividing the young and the old in the...

A limited understanding of mortgage contracts and the risks involved may have contributed to the origination of the financial crisis. We have designed a special questionnaire to relate mortgage loan decisions to financial literacy and financial advice. Our findings show that homeowners seem well...