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~isPartOf:"Design science in tourism : foundations of destination management"
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When design goes wrong? : diagnostic tools for detecting and overcoming failures in service experience
Dickinger, Astrid
;
Leung, Daniel
- In:
Design science in tourism : foundations of destination …
,
(pp. 233-263)
.
2017
Persistent link: https://www.econbiz.de/10011550661
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