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Electronic Services
Bruhn, Manfred (ed.) - 2002 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001613382
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Interaktionen im Dienstleistungsbereich
Bruhn, Manfred (contributor) - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001491298
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Kundenbeziehungen im Dienstleistungsbereich
Bruhn, Manfred (contributor) - 2000
Persistent link: https://www.econbiz.de/10001436578
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Optimal service speeds in a competitive environment
Kalai, Ehud - In: Management science : journal of the Institute for … 38 (1992) 8, pp. 1154-1163
Persistent link: https://www.econbiz.de/10001128211
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Pricing and capacity decisions for a service facility : stability and multiple local optima
Stidham, Shaler - In: Management science : journal of the Institute for … 38 (1992) 8, pp. 1121-1139
Persistent link: https://www.econbiz.de/10001128214
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User delay costs and internal pricing for a service facility
Dewan, Sanjeev - In: Management science : journal of the Institute for … 36 (1990) 12, pp. 1502-1517
Persistent link: https://www.econbiz.de/10001101560
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Dienstleistungsnetzwerke
Bruhn, Manfred (ed.); Stauss, Bernd (contributor) - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001679448
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Service system with dependent service and patience times
Wu, Chenguang Allen; Bassamboo, Achal; Perry, Ohad - In: Management science : journal of the Institute for … 65 (2019) 3, pp. 1151-1172
Persistent link: https://www.econbiz.de/10012013569
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Learning and hierarchies in service systems
Bimpikis, Kostas; Markakis, Mihalis G. - In: Management science : journal of the Institute for … 65 (2019) 3, pp. 1268-1285
Persistent link: https://www.econbiz.de/10012013613