Kummer, Michael E.; Laitenberger, Ulrich; Rich, Cyrus E.; … - 2021
from a physician’s retirement. We then show that online physician reviews reduce this gap and help patients find a new … physician reviews, but are not found for patients of nonretiring physicians. By reducing interruptions in care, reviews can …We show that review platforms reduce healthcare interruptions for patients looking for a new physician. We employ a …