Empirical studies on information communication technologies (ICT) typically aggregate the informationʺ and communicationʺ components together. We show theoretically and empirically that these have very different effects on the empowerment of employees, and by extension on wage inequality. If...

Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...

This paper analyzes the relationship between investment in information and communication technologies (ICT), non-ICT-investment, labor productivity and workplace reorganization. Firms are assumed to reorganize workplaces if the productivity gains arising from workplace reorganization exceed the...