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Passengers intentions towards self-services check-in, Kuwait airport as a case study
AlKheder, Sharaf - In: Technological forecasting & social change : an … 169 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012804322
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Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh; Ahammad, Mohammad F. - In: Technological forecasting & social change : an … 124 (2017), pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
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Customer engagement, dependence and loyalty : an empirical study of Chinese customers in multitouch service encounters
Chen, Xin; Guo, Shuojia; Xiong, Jie; Ye, Zhuxin - In: Technological forecasting & social change : an … 197 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014468859
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Service robot verbalization in service processes with moral implications and its impact on satisfaction
Söderlund, Magnus - In: Technological forecasting & social change : an … 196 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014476488
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Ethnic parity in labour market outcomes for benefit claimants
Crawford, Claire; Dearden, Lorraine; Mesnard, Alice; … - 2008
Persistent link: https://www.econbiz.de/10003785778
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Industry 4.0 : a bibliometric review of its managerial intellectual structure and potential evolution in the service industries
Mariani, Marcello M.; Borghi, Matteo - In: Technological forecasting & social change : an … 149 (2019), pp. 1-24
Persistent link: https://www.econbiz.de/10012228825
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Services offshoring and wages : evidence from micro data
Geishecker, Ingo; Görg, Holger - 2011
Persistent link: https://www.econbiz.de/10009388165
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Foreign ownership and productivity : new evidence from the service sector and the R&D lab
Griffith, Rachel; Redding, Stephen; Simpson, Helen - 2004
Persistent link: https://www.econbiz.de/10002434851
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Technology, organization and productivity in services : lessons from Britain and the United States since 1870
Broadberry, Stephen N. - 2004
Persistent link: https://www.econbiz.de/10013424423
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Explaining Anglo-German productivity differences in services since 1870
Broadberry, Stephen N. - 2004
Persistent link: https://www.econbiz.de/10013424485