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The mediating role of psychosocial benefits in the satisfaction formation process
Prevo, Olaf; Leunisse, Patrick; Roest, Henk - 1999
In this paper we investigate the mediating role of psychosocial benefits in the customersatisfaction/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction, sometimes preceded by anoverall functional benefit...
Persistent link: https://www.econbiz.de/10011300554
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Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market
Neuts, Bart; Romão, João; Leeuwen, Eveline S. van - 2013
As a result of advances in ICT-services, transportation, and local development, among others, an increasing number of … tourist loyalty is well founded, recent progress in e-services has opened new opportunities for informing and attracting … visitors. This paper examines the potential effects of e-services in an inclusive model of destination loyalty towards the city …
Persistent link: https://www.econbiz.de/10010224808
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The mediating role of psychosocial benefits in the satisfaction formation process
Prevo, Olaf; Leunissen, Patrick; Roest, Henk - 1999
Persistent link: https://www.econbiz.de/10001365079
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Gradient estimation for a class of systems with bulk services : a problem in public transportation
Vazquez-Abad, Felisa J.; Heidergott, Bernd - 2003
moment it services all customers in waiting. This is an example of a bulk server, which has many applications in public …
Persistent link: https://www.econbiz.de/10011333885
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Solving penalised American options for jump diffusions using the POST algorithm
Hessing, Jean-Claude; Lange, Rutger-Jan; Ralph, Daniel - 2022
This article establishes the Poisson optional stopping times (POST) method by [22] as a near-universal method for solving liquidity-constrained American options, or, equivalently, penalised optimal-stopping problems. In this setup, the decision maker is permitted to "stop", i.e. exercise the...
Persistent link: https://www.econbiz.de/10012817150
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Service parts inventory control with lateral transshipment that takes time
Yang, Guangyuan; Dekker, Rommert - 2010
Persistent link: https://www.econbiz.de/10003973367
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Optimal resource management in the presence of a deleterious alien species
Batabyal, Amitrajeet A.; Nijkamp, Peter - 2007
alien animal or plant species. To outline an appropriate policy response, we first use renewal theory to construct a …
Persistent link: https://www.econbiz.de/10011373835
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A game theoretical approach to sharing penalties and rewards in projects
Estévez-Fernández, Arantza - 2009
This paper analyzes situations in which a project consisting of several activities is not realized according to plan. Ifthe project is expedited, a reward arises. Analogously, a penalty arises if the project is delayed. This paper considersthe case of arbitrary nondecreasing reward and penalty...
Persistent link: https://www.econbiz.de/10011379216
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Service parts inventory control with lateral transshipment that takes time
Yang, Guangyuan; Dekker, Rommert - 2012 - Revised on November 15, 2012
In equipment-intensive industries such as truck manufacturing, electronics manufacturing, photo copiers,and airliners, service parts are often slow moving items for which, in some cases, the transshipment timeis not negligible. However, this aspect is hardly considered in the existing spare...
Persistent link: https://www.econbiz.de/10011380043
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Daily exchange rate behaviour and hedging of currency risk
Bos, Charles S.; Mahieu, Ronald J.; Dijk, Herman K. van - 1999
Exchange rates typically exhibit time-varying patterns in both means andvariances. The histograms of such series indicate heavy tails. In thispaper we construct models which enable a decision-maker to analyze theimplications of such time series patterns for currency risk management.Our approach...
Persistent link: https://www.econbiz.de/10011302131