This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

This paper reviews experimental studies that investigate the effects of communication on behavior in organizational … research that tests whether communication can help to overcome coordination failure within organizations, and (b) studies that … analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence …

We study how upward communication - from workers to managers - about individual efforts affects the effectiveness of …

Human communication in organizations often involves a large amount of gossiping about others. Here we study in an …

In a novel real-effort setting, we experimentally study the effects of different communication media on creative … can be mitigated by real-time video conference communication. …

of the extent they involve conflict over time. Overall, the results indicate that inter-personal communication may help …