We study how upward communication - from workers to managers - about individual efforts affects the effectiveness of … team of workers, as well as between managers and workers. This manifests itself in managers being less generous with …

This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

Human communication in organizations often involves a large amount of gossiping about others. Here we study in an …

This paper reviews experimental studies that investigate the effects of communication on behavior in organizational … research that tests whether communication can help to overcome coordination failure within organizations, and (b) studies that … analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence …

In a novel real-effort setting, we experimentally study the effects of different communication media on creative … can be mitigated by real-time video conference communication. …

of the extent they involve conflict over time. Overall, the results indicate that inter-personal communication may help …

This paper develops a novel method to identify the causal contribution of managers to team performance. The method … requires repeated random assignment of managers to multiple teams and controls for individuals' skills. A good manager is … someone who consistently causes their team to produce more than the sum of their parts. Good managers have roughly twice the …

We study the impact of managers on the success of professional soccer teams using data from the German "Bundesliga". We … evaluate the performance impact of individual managers by estimating regression models that include both team and manager fixed … effects, where we are exploiting the high turnover of managers between teams to disentangle the managers' contributions. We …

that has been addressed in the management literature. In a new 'theory of expert leadership' (TEL), this paper blends …-business industry; and (3) leadership capabilities, which include management skills and a leader's innate characteristics. This paper …

This study examines gender differences in risk-taking behavior among managers in a female-dominated industry. Using …