This paper uses a novel firm level data set to investigate the impact of a unique quality management practice on the production and productivity of a large-scale garments manufacturer in Pakistan. The analysis provides evidence that production complexity is an important element in determining...

Poor information flows hamper coordination, potentially leading to suboptimal decisions in health care. We examine the effects of a nationwide policy of information integration on the quality of prescribing. We use the rollout of an electronic prescribing system in Finland and prescription-level...

There is a lack of understanding of what may drive gender disparities in healthcare utilization and outcomes. We present novel evidence on the impact of physician-patient gender match on healthcare quality using standardized patients (SPs) in an experiment, and collected interactions between SPs...

How does manager quality affect subordinates' career progression? We examine the causal effect of manager quality on workers' career outcomes in the context of managerial teams at a large construction firm. We exploit quasi-random variation in worker-manager matching through frequent project...

A body of recent empirical work has found strong evidence that the labor elasticity of supply to the firm is finite, implying that firms may have wage setting power. However, these studies capture only snapshots of the parameter. We study this parameter over a period that provides substantial...

This paper estimates the factors affecting the relationship between the wins and losses of corporate sports club teams and the work morale of employees, using an original survey of employees from a selected Japanese automobile maker. We find that corporate sports club teams' performance is an...

This paper takes a retrospective look at the U.S. government's effort to rescue and restructure General Motors and Chrysler in the midst of the 2009 economic and financial crisis. The paper describes how two of the largest industrial companies in the world came to seek a bailout from the U.S....

During the 1930s and 1940s, collective bargaining emerged as the workplace governance norm in much of the U.S. industrial sector. Following its peak in the 1950s, union density in the U.S. private sector fell steadily, to only 7.4 percent in 2006. Governance shifted from a formalized union norm...

In response to COVID-19, dramatic safer-at-home policies were implemented. The understanding of their impacts on social distancing, travel and pollution is in its infancy. We pair a differences-in-differences framework and synthetic control methods with rich cellular tracking and high frequency...