estimated in order to explore differences in labor productivity between IT outsourcing and non-IT outsourcing firms. This … positively affecting firms? labor productivity. An additional analysis indicates that IT outsourcing, in the medium-term, has a …

This paper analyses the impact of business process outsourcing (BPO) on firm productivity based on a comprehensive …-level productivity. The results are robust across different estimation techniques. …

data and a binary instrumental variable to estimate the effect of outsourcing on productivity. …

estimated in order to explore differences in labor productivity between IT outsourcing and non-IT outsourcing firms. This … positively affecting firms? labor productivity. An additional analysis indicates that IT outsourcing, in the medium-term, has a …

This paper analyses the impact of business process outsourcing (BPO) on firm productivity based on a comprehensive …-level productivity. The results are robust across different estimation techniques. …