Governments are confronted with crises that may spread beyond national borders and trigger significant economic knock-on effects. Managing crises is a key responsibility for governments, which have a crucial role to play to strengthen the resilience of their population, communities and critical...

This report highlights the changing landscape of risk and crisis communications and in particular how social media can be a beneficial tool, but also create challenges for crisis managers. It explores different practices of risk and crisis communications experts related to the use of social...