This article exposes and corrects some of the major myths about outsourcing disease management to a specialised expert vendor. Currently, a number of health plan medical directors feel that outsourcing costs more than building internally, will not provide a return on investment, and requires a...

Health plans have generally elected to build their own disease management programmes using their own resources. In addition to the widespread belief among health plans that their mission includes active management of chronically ill members despite their lack of background in that area, the...