This paper presents a new algorithm for the dynamic Multi-Level Ca-pacitated Lot Sizing Problem with Setup Carry-Overs (MLCLSP-L). TheMLCLSP-L is a big-bucket model that allows the production of any num-ber of products within a period, but it incorporates partial sequencing of theproduction...

This paper presents a linear programming approach to analyze and optimizeow lines with limited buer capacities and stochastic processing times. The basic ideais to solve a huge but simple linear program that models an entire simulation run of amulti-stage production process in discrete time, to...

This paper presents a profit-oriented shift scheduling approachfor inbound contact centers. The focus is on systems in which multiple agentclasses with different qualifications serve multiple customer classes with differentneeds. We assume that customers are impatient, abandon if they haveto...