Fleischmann, Moritz; Jalil, Jalil, M.N.; Zuidwijk, … - Erasmus Research Institute of Management (ERIM), … - 2009
Many of the challenges in spare parts logistics emerge due to the combination of large service networks, and sporadic/slow-moving demand. Customer heterogeneity and stringent service deadlines entail further challenges. Meanwhile, high revenues rates in service operations motivate companies to...