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~isPartOf:"Economia pubblica : the Italian journal of public economics and law"
~isPartOf:"International journal of hospitality management"
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Service quality
404
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212
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212
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193
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Qu, Hailin
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Ciriec
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Convegno sulle Linee di Evoluzione del Mezzogiorno nello Sviluppo Economico Italiano ed Europeo, Cernobbio, 1.-2.6.1981
1
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Università degli studi di Ancona
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Economia pubblica : the Italian journal of public economics and law
International journal of hospitality management
Rassegna economica : rivista internazionale di economia e territorio
826
Rivista di politica economica
789
Review of economic conditions in Italy
647
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444
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348
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Temi di discussione del Servizio Studi / Banca d'Italia
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Rivista internazionale di scienze economiche e commerciali : RiSEC ; pubblicazione trimestrale
329
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IZA Discussion Papers
316
CESifo working papers
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The service industries journal
312
The accounting review : a publication of the American Accounting Association
306
Economia & lavoro : revista quadrimestrale di politica economica, sociologia e relazioni industriali
289
Managerial auditing journal
284
Bank of Italy Occasional Paper
275
SpringerLink / Bücher
267
Il risparmio : review ; rivista trimestrale dell'ACRI - Associazione di Fondazioni e di Casse di Risparmio
264
Temi di discussione / Banca d'Italia
261
Rivista economica del Mezzogiorno : trimestrale della SVIMEZ, Associazione per lo Sviluppo dell'Industria nel Mezzogiorno
257
Rivista italiana di economia, demografia e statistica : organo della Società Italiana di Economia, Demografia e Statistica
237
International journal of auditing : IJA
235
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
Applied economics
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ECONIS (ZBW)
773
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21
Does regulation really work? : a principal-agent approach to the Portuguese waste services
Marques, Rui Cunha
;
Silvestre, Hugo Consciência
- In:
Economia pubblica : the Italian journal of public …
(
2019
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012548017
Saved in:
22
Does gender diversity matter to hotel financial performance?
Chen, Ming-Hsiang
;
Chen, Su-Jane
;
Kot, Hung Wan
;
Zhu, Di
; …
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012820020
Saved in:
23
When proactive employees meet the autonomy of work : a moderated mediation model based on agency theory and job characteristics theory
Ma, Emily Jintao
;
Du, Juan
;
Xu, Shi
;
Wang, Yao-Chin
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227652
Saved in:
24
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
25
The effects of tipping policies on customer satisfaction : a test from the cruise industry
Lynn, Michael
;
Kwortnik, Robert J.
- In:
International journal of hospitality management
51
(
2015
),
pp. 15-18
Persistent link: https://www.econbiz.de/10011413939
Saved in:
26
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
27
Positive emotions and behavioral intentions of customers in full-service restaurants : does aesthetic labor matter?
Tsaur, Sheng-Hshiung
;
Luoh, Hsiang-Fei
;
Syue, Shao-Syun
- In:
International journal of hospitality management
51
(
2015
),
pp. 115-126
Persistent link: https://www.econbiz.de/10011413953
Saved in:
28
Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?
Heras-Saizarbitoria, Iñaki
;
Arana, German
;
Boiral, Olivier
- In:
International journal of hospitality management
51
(
2015
),
pp. 138-146
Persistent link: https://www.econbiz.de/10011413956
Saved in:
29
The impact of social media reviews on restaurant performance : the moderating role of excellence certificate
Kim, Woo Gon
;
Li, Jun
;
Brymer, Robert A.
- In:
International journal of hospitality management
55
(
2016
),
pp. 41-51
Persistent link: https://www.econbiz.de/10011497923
Saved in:
30
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
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