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Added values of social CRM : the examination of customer perspective
Pilav-Velic, Amila
;
Hrnjic, Anes
;
Milanovic Glavan, Ljubica
- In:
Economic review : journal of economics and business
13
(
2015
)
1
,
pp. 59-72
Persistent link: https://www.econbiz.de/10011432669
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