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Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah; Witell, Lars; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 7, pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
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Defining service innovation : a review and synthesis
Witell, Lars; Snyder, Hannah; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
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Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa; Edvardsson, Bo; Jonas, Julia M.; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
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Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias; Witell, Lars; Poksinska, Bozena; … - In: International journal of quality and service sciences 3 (2011) 2, pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
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The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth; Raddats, Chris; Witell, Lars - In: Journal of business research : JBR 98 (2019), pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
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A bricolage perspective on service innovation
Witell, Lars; Gebauer, Heiko; Jaakkola, Elina; Hammedi, Wafa - In: Journal of business research : JBR 79 (2017), pp. 290-298
Persistent link: https://www.econbiz.de/10011745390