Recent studies on virtual teams reveal that team virtuality varies in a continuum and may take different degrees. Changing virtuality degrees has considerable effects on team processes and management as they generate different characteristics concerning communication dynamics and interaction...

One of the questions raised by the growing use of electronic communications is how far they have an impact on meetings functioning. Data have been collected via phone survey among a sample of 2,500 managers from 2001 to 2005. The results show that substitution between electronic and face-to-face...

Thanks to the advances in information and communication technologies (ICTs), virtual teams have become a reality in an increasing number of companies. Despite the advantages they provide, these teams trigger some concerns about the lack and even the absence of face-to-face communication and...

Recent studies on virtual teams reveal that team virtuality may be considered from different levels which have a considerable impact on team processes and management. However, as a recent concept introduced to virtual team literature, virtuality and its effects on team effectiveness are still...

This paper aims to improve our understanding of the outcomes of e-mail use with hierarchy. We thus adopted a dual approach : after a first series of interviews, we conducted a multi-sites case study. We demonstrated the extended use of e-mail which is perceived as a management tool. Electronic...

As the range of ICT applications in business organizations grows ever larger and takes up an increasing amount of time, the question arises as to whether this could have an impact on meetings. This paper explores the extent to which the use of ICTs replaces face-to-face interactions. The data...

In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge will need to be specifically capitalized. This means finding a decision support approach enabling them to identify and locate potential crucial knowledge. To deal with this type...