Boukef-Charki, Nabila; Charki, Mohamed Hédi - Université Paris-Dauphine (Paris IX) - 2008
This paper aims to improve our understanding of the outcomes of e-mail use with hierarchy. We thus adopted a dual approach : after a first series of interviews, we conducted a multi-sites case study. We demonstrated the extended use of e-mail which is perceived as a management tool. Electronic...