The world of business management, especially in North America, is becoming increasingly interested in emotions. During the last ten years, this movement has largely turned around the notion of emotional intelligence. The purpose of this article is to relocate this question in context and to show...

Interest in organizations first appeared between World War I and World War II, with the American studies led by Mayo. Since then, interest has grown and spread to most industrialized countries. In the sixties, in Anglo-Saxon countries and especially in the United States where research was first...