Mobile business is conducted extensively through mobile phones, which, unlike wired e-commerce client computers, can be used anywhere and anytime, and consequently are often used in social settings such as while walking on a sidewalk, eating in a restaurant, driving a car, and waiting for an...

Based on a literature review, this article draws a conceptual framework about the different uses of IT to control networks of firms. Four ways of using IT are discussed and compared. Rather than opposing one another, they are usually part of a pool of control mechanisms with which they interact...

Travail nomade, mobile, télétravail à domicile... En quelques années, le travail à distance, soutenu par les TIC, est devenu une réalité incontournable. Les pratiques de management se sont réinventées autour de la mobilité. Cet ouvrage présente les nouveaux modes d'organisation, de...

Quinze réflexions pour une meilleure action managériale.

As the range of ICT applications in business organizations grows ever larger and takes up an increasing amount of time, the question arises as to whether this could have an impact on meetings. This paper explores the extent to which the use of ICTs replaces face-to-face interactions. The data...

It is widely recognized that ICT have modified organizational structures and processes during the last decade, notably with the general usage of laptop computers and mobile phones. A number of research works have pointed out the deep transformation of work situations allowed by these...

The aim of this paper is to discuss the theoretical framework of quality management. We propose a conceptual model based on the convention theory. This framework enables to understand the quality as a social construct, but also the reasons why quality is managed by institutions. In this...