Are management tools instrumental of socialisation and of behavioural control or can they be vectors of change? Based … on four examples of the change process in companies, the author reflects on the nature and the role of management tools …, considered as sources, supports or even consequences of change. This leads him to conclude that modern management tools are …

Can the process of change be deliberate, planned and controlled in an organisation? Does the management of change … the management of change must be viewed as a process of the management of ambivalence. This challenges much conventional …