Abecassis-Moedas, Céline; Ben Mahmoud-Jouini, Sihem; … - Université Paris-Dauphine (Paris IX) - 2012
In the ‘knowledge economy’, knowledge-intensive business services (KIBS) are a key driver for innovation and competitiveness. The internationalization of these businesses raises challenges given their specificities such as knowledge intensity, the importance of customer interaction and...