L’avènement du numérique, qui change notre rapport à l’information et à la connaissance, bouleverse nos modes de collaboration et nos modèles économiques.

Devant la complexité à laquelle est confronté l'utilisateur d'Internet, les agents intelligents se présentent comme un recours. Il y a deux faces à l'intelligence d'un agent: l'une tournée vers l'accomplissement d'une mission, et l'autre tournée vers les objectifs qu'il s'agit de...

The purpose of this article is to present a multi-items scale on Web retail service quality. After reviewing the literature on this subject, two studies are presented. The first study is a qualitative one with a literature review and a series of depth individuals interviews and focus groups of...

This paper develops a scale to measure consumer trust towards a web merchant. For this purpose, two studies were carried out. A total of 430 valid observations were used for the scale development. Exploratory and confirmatory factor analyses were performed to assess the psychometric properties...

This research aims at examining the appropriation of a collaborative information system (IS), and more precisely users’ intentions to continue using such system. In order to understand the phenomenon of IS continuance, we analyze users’ behaviors, perceptions and their relationship with the...

La question du respect de la vie privée dans l'entreprise et dans les relations commerciales a suscité un intérêt particulier au cours de ces derniers mois. Licenciement pour usage personnel de l'Internet dans l'entreprise, courrier électronique « ouvert » par l'employeur (Kovach & alii,...

It is now being assumed — without strong feelings or controversy — that thousands of intelligent objects will be connected to the Internet in the near future. These prospects might gladden hearts or scare weaker souls. They are, day after day, ever more likely ...

Can the digital sector relaunch France’s national economy ? For a few years now, this question has nagged experts and spawned topquality reports. Despite their relevance, these documents all err by too simply separating the “new technology”, adorned with all virtues and loaded with...