In information systems (IS) research, there is a solid consensus in acknowledging Henderson’s & Vankatraman’s (1993) concept and model of strategy alignment. It provides a rational technical and managerial standard for optimal choice and management of SI. Paradoxically, many IS...

The objective of this thesis is to contribute to a better understanding of decision processes in a complex system, by analysing how systemic interventions produce changes in the decision-making process followed by individuals. More precisely, this research analyses the potential effects of the...