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~isPartOf:"Economics letters"
~isPartOf:"International journal of hospitality management"
~person:"Kim, Hyun Jeong"
~person:"Murphy, P. D."
~subject:"Complaints"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
~type_genre:"Textbook"
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When service failure is interpreted as discrimination : emotion, power, and voice
Min, Hyounae
;
Kim, Hyun Jeong
- In:
International journal of hospitality management
82
(
2019
),
pp. 59-67
Persistent link: https://www.econbiz.de/10012121393
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