innovation / Ian Miles -- Small and medium-sized enterprises and the consumption of traded (producer service expertise) versus … -- The nature of services / Sven Illeris -- Services and innovation : conceptual and theoretical perspectives / Jeremy …

's post-industrial economies; innovation as it relates to services …pt. I. Services and innovation : conceptual and analytical frameworks -- pt. II. The nature of innovation in services … : sectoral analyses and case studies -- pt. III. Organisational and strategic patterns for service innovation -- pt. IV …