How have managers handled the industrial relations ramifications of information technology? There is a diversity of approaches within an overall framework of employee acceptance of the need for technological change. However, the introduction of ew technology is rarely handled strategically in...

Personnel specialists from both employers and unions should be given, or, if necessary, should seize influential roles in the planning and implementing stages of computerisation projects. The seven‐month “Pensions Strike” at the Department of Health and Social Security centre in Newcastle...

One of the major trip‐wires seen for the introduction of information technology into British industry was originally thought to be industrial relations, and in particular trade unions. However, if the potential of IT has not been realised, it owes more to constraints other than industrial...